Hotline Support

System uptime is imperative, and Crisplant’s 24/7/365 Hotline offers the quick response you need.

Crisplant Hotline Support is available 24 hours, all days, all year and ensures you easy access to immediate hardware and software expert assistance. Our highly trained, multi-skilled Hotline engineers must have at least four years of field experience and regularly travel to installations to stay on top of technology. Troubleshooting starts within five minutes of your call. Nearly 100% of all calls are solved remotely.

A Hotline contract includes options for:

• On-site on-call assistance
• On-site advisory assistance
• Server inspection
• Connection monitoring
• Performance monitoring
• Remote Optimizing
• Customer Training
• Advisory service
• Virus Protection
• OS Patching
• VPN Remote Access